Banking

The Spanish financial sector is one of the efficient in Europe and that reality is partly due to the commitment to Information and Communication Technologies.

The banking sector is extremely dynamic and innovative and constantly requires new IT initiative to support changing business requirements, such as the optimisation of processes, outsourcing, new approaches to comercial banking, the adoption of new technologies for sales and marketing and the changing regulatory requirements imposed by legal authorities.

Making financial institutions more efficient does not depend as much on technology as it does on the proper use of technology. Therefore, it is not only a matter of having the best infrastructure and resources available but of managing them effectively, putting them at the service of the business needs. Consequently, in order to reduce the administrative burden on employees and make the channels as profitable as possible, financial institutions must receive the right support from their specialised partners. SATEC, always focusing on the client, offers a number of solutions and services to cover the needs of the banking sector, including:

• Basic infrastructure management (PCs, servers, routers, switches…);
• Management of specialised infrastructures(IP Telephony, remote management , security,RFID devices, etc.);
• Service management tools.
• Management of multichannel contents that maximise interaction with the client.
• Document management.
• CRM.

The constant evolution of client's needs and the perpetual search for efficiency by financial institutions have made it necessary to use the right technological tools to survive in an increasingly competitive environment.

SATEC also has strategic alliance with some of the most highly-regarded companies by banks to offer solutions and products that respond to their needs with regard to SWIFT, SEPA, TARGET2, in addition to other means of payment services: